Legal

Terms and Conditions — pk97 Online Gaming Platform

Please read these Terms and Conditions carefully before using pk97. By registering an account or accessing any part of the platform, you confirm that you have read, understood and agreed to everything set out below.

Last Updated: January 2026

Key Points at a Glance

Before diving into the full text, here are the six most important things every pk97 player should know about these Terms.

Adults 18+ Only

You must be at least 18 years of age to register or use pk97. Age verification may be requested at any time. Accounts found to belong to under-age individuals will be closed immediately and any funds handled per our responsible gaming policy.

One Account Per Person

Each player may hold only one active pk97 account. Duplicate accounts are strictly prohibited and may result in closure of all associated accounts. Your account is personal and non-transferable — do not share your login details with anyone else.

PKR Transactions Only

All deposits, stakes, winnings and withdrawals on pk97 are processed in Pakistani Rupees (PKR). JazzCash, Easypaisa, Raast, Bank Transfer and cards are supported. No hidden conversion fees are applied to any transaction.

Bonus Terms Apply

All bonuses and promotional offers on pk97 are subject to specific wagering requirements and conditions. Bonuses cannot be withdrawn as cash until the applicable wagering requirements have been fully met. Full details appear in each individual promotion.

Fair Play is Mandatory

Any form of fraud, collusion, use of bots, exploitation of technical errors or manipulation of betting markets is strictly prohibited. pk97 reserves the right to void bets, withhold funds and close accounts where fair play violations are identified.

Responsible Gaming Tools

Every registered player has free access to deposit limits, session reminders, cooling-off periods and self-exclusion directly from their account settings. pk97 actively encourages all players to use these tools to keep their gaming healthy and within budget.

These Terms and Conditions ("Terms") govern your use of the pk97 platform accessible at pk97.win and any associated services, products or features offered through the platform. These Terms form a legally binding agreement between you ("the Player") and pk97. If you do not agree with any part of these Terms, you should not register an account or use the platform.


1 Acceptance of Terms

By creating an account on pk97, accessing any section of the platform or placing any bet or wager, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. You also confirm that you have read and accepted the pk97 Privacy Policy, which forms part of the overall agreement between you and the platform.

These Terms apply to all use of the pk97 platform, including Sports Betting, Live Casino, Fish Games, the Bet section and all other features and services available through your registered account. Use of the platform without registration (browsing) is also subject to these Terms to the extent applicable.

These Terms are available in English. If you need clarification on any clause, please contact the pk97 support team before registering your account. Support is available 24/7.


2 Eligibility

To register and use pk97, you must meet all of the following requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age.
  • You must be accessing the platform from a location where online gaming is permitted under applicable laws.
  • You must not be under self-exclusion or a cooling-off period on pk97.
  • You must not be acting on behalf of or depositing funds on behalf of another person.
  • You must not be an employee, contractor or affiliate of pk97 or any associated company.

This platform is for adults aged 18 and above only. pk97 takes age verification seriously. If we have reason to believe an account is held by or used by an individual under 18, the account will be suspended immediately pending verification, and all activity will be reviewed.


3 Account Registration

Each player may hold only one registered account on pk97. Registering more than one account — whether under the same name, same device, same payment method or same IP address — is a breach of these Terms. pk97 reserves the right to close duplicate accounts and to withhold any funds held in those accounts pending investigation.

When registering, you agree to provide accurate, current and complete information. This includes your full legal name, a valid email address, your date of birth and any additional information requested during the verification process. Providing false or misleading registration information is a breach of these Terms and may result in immediate account closure.

  • Your account is personal and non-transferable. You must not share your login credentials with any third party.
  • You are responsible for maintaining the security of your account password.
  • You must notify pk97 support immediately if you believe your account has been accessed without your permission.
  • pk97 may request identity verification documents (such as CNIC) at any point to confirm your identity before processing withdrawals or at any other stage.

Verification documents submitted to pk97 are handled in accordance with our Privacy Policy. They are used solely for identity verification and account management purposes and are not shared with third parties except as required for payment processing or legal compliance.


4 Deposits and Payments

All financial transactions on pk97 are conducted in Pakistani Rupees (PKR). The platform supports deposits via JazzCash, Easypaisa, Raast, Bank Transfer, debit cards and credit cards. No currency conversion is applied — the PKR amount you deposit is the amount that reaches your account balance, with no deductions or hidden fees on the pk97 side.

Minimum deposit amounts vary by payment method and are displayed in the Deposit section at the time of the transaction. Deposits are for use on the pk97 platform only and must be funded from payment sources that belong to and are registered in your own name.

  • You must not use payment methods that belong to another person to fund your pk97 account.
  • Deposits made by bank transfer or Raast may take slightly longer to reflect during banking hours. JazzCash and Easypaisa deposits typically reflect within seconds.
  • pk97 does not accept deposits from third-party payment processors not listed in the Deposit section.
  • If a deposit is made in error or a technical issue occurs, contact support immediately. Do not attempt to reverse the transaction through your bank before contacting pk97.

Depositing funds to your pk97 account is confirmation that the funds are yours and that you are using them voluntarily for entertainment purposes. pk97 is not responsible for any bank charges, mobile wallet fees or third-party charges that your payment provider may apply on their end.


5 Withdrawals

Withdrawals are processed to the same payment method used for your most recent deposit, where technically possible. This is a standard anti-fraud measure. All withdrawals are paid in PKR to your registered payment method — JazzCash wallet, Easypaisa wallet, Raast-linked account or bank account, depending on what you used to deposit.

Before your first withdrawal is processed, pk97 may require identity verification. This is standard procedure and is not a reflection of any issue with your account. You will be asked to submit a copy of your CNIC and in some cases a screenshot of the payment method linked to your account.

  • Withdrawal requests are reviewed and processed within the timeframe displayed in the Deposit section at the time of submission.
  • Pending bonus wagering requirements must be completed before bonus-derived funds can be withdrawn.
  • pk97 reserves the right to request additional documentation before processing large withdrawal amounts.
  • Withdrawal requests may be declined if the account has active responsible gaming restrictions that affect withdrawal eligibility.

6 Betting Rules

All bets placed on pk97 — across Sports Betting, Live Casino, Fish Games and the Bet section — are subject to the specific rules of each product category. These rules are displayed within the relevant section and should be reviewed before placing any wager. The general betting rules that apply across all categories are as follows:

  • Bets are final once confirmed. You cannot cancel, amend or reverse a bet after it has been accepted by the platform.
  • pk97 reserves the right to void bets placed on markets affected by obvious pricing errors, data feed errors or technical malfunctions.
  • In-play betting markets on cricket, football and other sports close automatically at defined points in the event. Bets placed before the close are settled based on the final outcome.
  • For PSL and other cricket markets, specific rules apply to abandoned or rain-affected matches. These are detailed in the Sports Betting rules section.
  • Minimum and maximum stake amounts vary by market and are displayed at the time of bet placement.
  • Winning bets are credited to your account balance after the relevant event or game round has concluded and been officially settled.

If you believe a bet has been settled incorrectly, contact support within 72 hours of the settlement date, providing your bet ID and the basis of your dispute. pk97 will review the settlement against official result data.


7 Bonuses and Promotions

pk97 offers various bonuses and promotional offers to both new and existing players. These may include welcome bonuses, deposit match bonuses, free bets, cashback offers and VIP-specific promotions. Every bonus and promotion is subject to its own specific terms, which are displayed alongside the offer at the time it is presented to you.

The following general bonus conditions apply to all promotions on pk97 unless the specific promotion terms state otherwise:

  • Bonus funds cannot be withdrawn as cash until the applicable wagering requirement has been met in full.
  • Wagering requirements are calculated based on the bonus amount or the bonus plus deposit amount, as specified in the individual promotion terms.
  • Only one welcome bonus is available per player. Attempting to claim a welcome bonus on more than one account is considered multi-accounting and is a breach of these Terms.
  • pk97 reserves the right to withdraw, amend or cancel any bonus or promotional offer at any time, with or without prior notice.
  • Bonuses credited to your account expire if not used within the timeframe specified in the promotion. Expired bonus funds are forfeited.
  • pk97 may exclude certain games, bet types or markets from contributing to bonus wagering requirements. These exclusions are specified in the relevant promotion terms.

Misuse of bonus offers — including but not limited to bonus abuse, pattern betting designed solely to complete wagering requirements at minimal risk, or collusion between players on bonus markets — will result in bonus forfeiture and may result in account suspension.


8 VIP Programme

The pk97 VIP Programme rewards regular players with enhanced benefits across five tiers: Bronze, Silver, Gold, Platinum and Diamond. Tier progression is automatic and based on your verified wagering activity across the platform during the relevant assessment period. No manual application is required.

  • VIP tier thresholds and the benefits associated with each tier are published on the VIP page and may be updated by pk97 from time to time.
  • Cashback and other VIP benefits are credited according to the schedule and conditions specified on the VIP page.
  • VIP benefits are personal and non-transferable. They cannot be shared with or passed to another player.
  • pk97 reserves the right to amend, suspend or discontinue the VIP Programme at any time. Players will be notified of material changes.
  • VIP status may be reviewed and adjusted downward if a player's activity falls below the minimum threshold for their current tier during a reassessment period.

9 Fair Play and Prohibited Conduct

pk97 is committed to maintaining a fair gaming environment for all players. The following conduct is strictly prohibited and will result in account suspension, permanent closure and potential forfeiture of funds held in the account:

  • Use of automated software, bots, scripts or any artificial intelligence tools to place bets or interact with the platform.
  • Collusion with other players to fix outcomes, share information or manipulate betting markets.
  • Exploitation of software bugs, pricing errors or technical glitches to gain an unfair advantage. Any winnings derived from such exploitation will be voided.
  • Fraudulent use of payment methods, including chargebacks or disputes filed after funds have been wagered.
  • Any form of money laundering or use of the platform to process funds derived from illegal activity.
  • Registering multiple accounts or allowing another person to use your account.

pk97 employs fraud detection systems that monitor account activity continuously. Where prohibited conduct is detected, accounts will be suspended immediately while a review is conducted. During a suspension, deposits and withdrawals are frozen. pk97's decisions regarding fair play violations are final.


10 Responsible Gaming

pk97 takes responsible gaming seriously. Online gaming is entertainment and should always remain that way. The platform provides a full suite of responsible gaming tools to every registered player at no cost. These tools are accessible directly from your account settings and take effect immediately when activated.

  • Deposit Limits: Set a daily, weekly or monthly cap on how much you can deposit. Once set, a limit cannot be increased for a mandatory review period.
  • Session Reminders: Configure alerts to notify you when you have been active on the platform for a set amount of time.
  • Cooling-Off: Take a temporary break from the platform for a period you choose. Account access is suspended for the full duration.
  • Self-Exclusion: Request full exclusion from pk97 for an extended period. During self-exclusion, the account cannot be reactivated until the exclusion period has fully expired and a review has been completed.

pk97 does not provide gambling addiction treatment or counselling. If you feel that your gaming has become a problem, we strongly encourage you to activate the self-exclusion tool and to seek support from a qualified professional. Gaming on pk97 is for adults aged 18 and above only. It is not a way to earn income and should never be used to try to recover money that has already been lost.

Set a budget before you play. Only gamble what you are genuinely comfortable losing. Take regular breaks. If gaming stops being fun, stop playing and use the tools in your account settings to take a break.


11 Account Suspension and Closure

pk97 reserves the right to suspend, restrict or permanently close any player account at any time and without prior notice where there is reasonable cause to do so. Reasons that may lead to account action include, but are not limited to:

  • Breach of any clause within these Terms and Conditions.
  • Failure to pass identity verification when requested.
  • Suspected fraud, money laundering or use of the platform for any illegal purpose.
  • Evidence that the account holder is under 18 years of age.
  • Prolonged account inactivity — accounts inactive for more than 12 consecutive months may be flagged for administrative closure after notice is sent to the registered email address.

Players may also request voluntary account closure at any time by contacting pk97 support. Any real-money balance remaining in a closed account (excluding bonus funds that have not met wagering requirements) will be returned to the player via their registered payment method, subject to completed verification.


12 Privacy and Data

pk97 collects and processes personal data in accordance with our Privacy Policy, which forms part of the agreement between you and the platform. By registering an account, you consent to the collection and use of your data as described in the Privacy Policy. Your data is used for account management, identity verification, payment processing and improving the platform experience. It is not sold to third parties for marketing purposes.

For full details on what data is collected, how it is stored and your rights regarding your personal data, please review the Privacy Policy.


13 Intellectual Property

All content on the pk97 platform — including but not limited to the brand name, logo, design, text, graphics, software and game content — is the intellectual property of pk97 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only.

  • You must not copy, reproduce, distribute, scrape or commercially exploit any part of the pk97 platform or its content without written permission.
  • You must not attempt to reverse-engineer, decompile or extract the source code of any platform software.
  • The pk97 name and logo may not be used in any external context without prior written authorisation.

14 Limitation of Liability

pk97 provides the platform on an "as available" basis. While every effort is made to ensure consistent availability and accurate information, pk97 does not guarantee uninterrupted access and is not liable for losses arising from platform downtime, technical errors, data feed interruptions or any other service disruption beyond our reasonable control.

  • pk97 is not liable for any loss of profits, winnings or opportunity arising from technical issues, bet voidance or account restrictions applied in good faith under these Terms.
  • pk97 is not responsible for internet connectivity issues, device failures or third-party service interruptions that affect your ability to access or use the platform.
  • Nothing in these Terms limits liability for matters that cannot be lawfully excluded, including fraud or wilful misconduct by pk97.

15 Changes to These Terms

pk97 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, the updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the platform after the updated Terms have been posted constitutes your acceptance of the revised Terms.

If you do not agree with any changes to these Terms, you should stop using the platform and contact support to request account closure. Your real-money balance will be returned in line with the withdrawal process described in Section 5.


16 Contact Us

If you have any questions about these Terms and Conditions, need clarification on any clause, or wish to raise a dispute, please contact the pk97 support team. Support is available around the clock and can be reached via the live chat feature on the platform or by email.

Support Email: [email protected]  |  Availability: 24 hours a day, 7 days a week, including PSL match days and public holidays.

These Terms and Conditions were last reviewed and updated in January 2026. pk97 recommends that all players re-read these Terms periodically to remain informed of their rights and obligations when using the platform.

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